Shipping Policy

At Zamarud, we are committed to delivering your orders with care, efficiency, and reliability.

Order Processing

Orders are typically processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

During high-demand periods, processing times may be slightly extended.

Shipping Timeline

Estimated delivery timelines may vary based on location:

Metro Cities: 3–5 business days

Other Locations: 5–8 business days

Remote Areas: Delivery times may vary depending on courier availability

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Promotional free shipping offers may be available on selected orders or campaigns.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp, depending on the contact information provided.

Delivery Partners

We work with trusted logistics and courier partners to ensure safe and timely deliveries across India.

Delayed or Failed Deliveries

While we aim for timely delivery, delays may occasionally occur due to weather conditions, operational issues, public holidays, or courier disruptions.

If delivery is unsuccessful due to incorrect address details or unavailability of the recipient, re-delivery charges may apply.

Contact Us

For shipping-related support or inquiries:

Email: support@zamarud.in

Phone: +91 9818145992